Student Grievance Procedure

Dental Assisting School of Kyle has a Certificate Approval from the Texas Workforce Commission (TWC); TWC assigned School # S5161. This Dental Assisting Program is approved by Texas Workforce Commission.

The School Director will be available to discuss any problems or complaints brought forth by any student.  If the matter remains unresolved after conferring with the School Director, the following steps will be taken:

  • Submit a written description of the complaint to the School Director

  • Within ten days of the written complaint, the School Director will appoint a Review Board consisting of the School Director, the School Registrar, the Lead Clinical Instructor and two students.  The School Director will serve as Chairman.

  • Within five days, the School Director will convene to discuss the problem and interview the complainant.

  • Within ten days of the meeting, the Board will render its decision.  The Board’s decision is final.​

  • If the student is not fully satisfied with the Board’s resolution of the complaint, he/she may choose to submit a grievance with the Texas Workforce Commission. The student must contact the Texas Workforce Commission for procedures in filing a complaint at http://csc.twc.state.tx.us/

Texas Workforce Commission
Career Schools and Colleges, Room 226T
101 East 15th Street
Austin, TX   78778-0001

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